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Privacy Policy

How we collect, use, and protect your personal information.

Last updated:

Introduction

Lewis+Behr ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

We operate in compliance with the General Data Protection Regulation (GDPR), the Australian Privacy Act 1988, and other applicable data protection laws. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit an enquiry through our contact form
  • Send us an email
  • Communicate with us through other channels

This information may include your name, email address, company name, and the content of your message. Please do not submit sensitive, confidential, or privileged information through our contact form.

Automatically Collected Information

When you visit our website, we automatically collect certain information through Google Analytics, including:

  • Device and browser information
  • IP address (anonymised)
  • Pages visited and time spent on site
  • Referring website or source
  • Geographic location (country/region level)

This information is collected to understand how visitors use our website and to improve our services. We use Google Analytics with IP anonymisation enabled to protect your privacy.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and communications
  • Understand how visitors interact with our website
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data on the following legal bases:

  • Consent: When you voluntarily submit information through our contact form
  • Legitimate Interests: For website analytics and improvement, where such interests are not overridden by your data protection rights
  • Legal Obligation: Where required by applicable law

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with:

  • Service Providers: Such as Google Analytics for website analytics
  • Legal Requirements: When required by law or to protect our rights

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States (for Google Analytics services). We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for the period necessary to respond to and manage your enquiry.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies and similar tracking technologies. Google Analytics uses cookies to collect anonymous usage data. You can control cookies through your browser settings or by using Google's opt-out browser add-on.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Lewis+Behr
Email: contact@lewisbehr.com

For EU residents, you have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

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